When is conference testing used?

The conference test is used to proactively monitor the availability and quality of both your global toll and toll-free numbers and your internal conference infrastructure.

  • The conference test is used to proactively monitor the availability and quality of both your global toll and toll-free numbers and your internal conference infrastructure.
  • The test is commonly used to gain real-time alerts on customer impacting issues, to hold carriers to SLAs and to evidence your independently measured quality to your customer.
  • It is also an excellent tool when your network operations center (NOC) teams are troubleshooting issues.