What is VoIP?

VoIP allows individuals to make calls over the internet. 

VoIP (Voice over Internet Protocol) allows individuals to make calls over the internet. 

VoIP technology converts your voice into a digital signal, allowing you to make a call directly from a computer, a VoIP phone, or other data-driven devices. Instead of sending the data through copper telephone lines of traditional PSTN  (public switched telephone network) , with VoIP, when a user speaks into their phone, technology converts that sound information into packets of data. Everything sent over the internet is transmitted as a “packet” of information, or data.

The quality of your VoIP call will ultimately depend on three things:

  • the quality of your internet connection
  • the quality of the internet connection at the receiving end of your call
  • the quality of the internet connection along the path in between.