What are the effects of Latency?

High latency is a frequent cause of poor quality voice or video interaction across a network, and it can have a very significant impact on the effectiveness of communications. Workgroup collaboration and customer engagement can suffer and have a real impact on business. 

Echo, overlapping noises i.e. talking over one another, ‘slow calls’, interrupted calls, and disturbed synchronization between voice and video during conferencing are all common effects of poor latency.