Spearline Test Types
What are the benefits of conference call forward testing?
Identify issues with your conferencing platform via specific user call paths.
- Identify issues with your conferencing platform via specific user (customer) call paths.
- Measure and quantify your customers’ experience when accessing your services.
- Identify conference connectivity or audio quality issues, with clear steps to resolution, before they significantly affect your customers experience.
- Provides data enabling you to make more informed call-routing and carrier-sourcing decisions.