How do conference call forward tests work?

Your customer sets up a standard toll number for the test, which, when dialled, is set to forward to your local toll free conference number.

  1. Your customer sets up a standard toll number for the test, which, when dialled, is set to forward to your local toll free conference number.
  2. Spearline in-country servers place two calls into your conference. One call is to a number local to the physical location of your conference bridge, and the second call is to your customer’s toll number which is configured to forward the call to the conference bridge.
  3. Once connected, both calls enter the same credentials to enter the same conference room.
  4. Audio is passed between the two calls. This audio is recorded, analyzed and industry standard audio quality scores are generated.

Conference_Call_Forward_Map