April Release Notes 2022

April Updates:

New Feature - 24/04/2022 : Expected Call Durations Added

What is the new feature about?

The expected duration of long call tests is now available in the test analytics.

 

What has changed after the new feature release?

A new data column which presents the expected call duration is available when viewing the analytics for long call tests.

Available Columns

 

How is it going to make any difference for customers?

Customers can compare the expected duration of the call to that of the actual duration of the call to better understand why a test may have failed.

New Column Added - Expected Duration

 

What can customers take advantage of?

Customers can avail of this extra information in order to help troubleshoot issues with long call tests.